Shipping policy

Shipping & Delivery Policy

Last Updated: October 28, 2026

At TECHBER, we strive to provide a transparent and reliable shipping experience for every customer.

This policy explains how orders are processed, shipped, tracked, and handled in the event of delays or delivery issues.

1. Order Processing

Orders are processed after payment confirmation and are subject to product availability.

The applicable processing or shipment timeframe will be disclosed before checkout completion.

Orders placed during weekends or public holidays may require additional processing time, provided the communicated shipment deadline is met.

2. Shipping Destinations

We ship to the destinations made available during checkout.

Shipping availability, methods, and charges may vary depending on the delivery location and products purchased.

3. Shipping Costs

Shipping charges are calculated and displayed during checkout before payment is completed.

Any free-shipping promotions will include their applicable conditions.

4. Shipping and Delivery Estimates

Estimated shipment and delivery times depend on product availability, destination, and the selected shipping method.

The applicable estimates will be displayed on the product page, during checkout, or in the order confirmation.

We maintain a reasonable basis for advertised shipment estimates.

5. Order Tracking

When tracking is available, customers will receive a shipping confirmation email containing tracking information.

Tracking updates may take additional time to appear in the carrier's system.

6. Shipping Delays

Delivery delays may occur due to weather conditions, carrier disruptions, holidays, customs processing, or other circumstances.

If we cannot ship an order within the promised timeframe, we will notify the customer and provide legally required options to accept a revised shipment date or cancel and receive a refund.

Where required by law, orders will be canceled and refunded if the customer does not consent to the delay.

7. Third-Party Fulfillment

Certain orders may be shipped by authorized fulfillment partners.

The applicable shipping origin, delivery estimates, and any material import-related information will be disclosed before purchase.

TECHBER remains responsible for meeting its obligations to customers regardless of the fulfillment provider used.

8. International Shipping

International delivery is available only where offered during checkout.

Any applicable customs duties, import taxes, or additional charges will be handled according to disclosures provided before purchase and applicable law.