Privacy Policy

Last Updated: October 28, 2026

TECHBER respects your privacy and is committed to transparency regarding how personal information is collected, used, shared, and protected.

This Privacy Policy describes our practices when you visit https://techber.online, place an order, contact customer support, or otherwise interact with our online store.

1. Information We Collect

Depending on your interactions with our website, we may collect:

Personal and Contact Information

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Transaction Information

• Products purchased.

• Order numbers.

• Purchase amounts.

• Payment status.

• Refund and return history.

• Shipping and fulfillment information.

Technical Information

• IP address.

• Browser and device information.

• Website interaction data.

• Cookie identifiers.

• Approximate location derived from technical information.

Customer Communications

• Customer support requests.

• Emails and correspondence.

• Feedback and product reviews.

2. How We Use Your Information

We may use personal information to:

• Process purchases and payments.

• Fulfill and deliver orders.

• Send order confirmations and tracking notifications.

• Provide customer support.

• Process returns, exchanges, and refunds.

• Detect and prevent fraudulent activity.

• Maintain website functionality and security.

• Improve our products and services.

• Comply with legal and accounting obligations.

• Send marketing communications where permitted by applicable law.

3. Shopify Platform

Our online store is powered by Shopify.

Shopify provides infrastructure and services supporting checkout, order management, security, analytics, and other e-commerce functions.

Personal information may be processed by Shopify and authorized service providers in connection with these services.

4. Payment Processing

Payments are processed through the payment methods and providers made available during checkout.

Depending on our active configuration, these may include Shopify Payments, Stripe-supported services, or other authorized payment providers.

Payment providers may process billing details, payment card information, transaction identifiers, and fraud-prevention information according to their own privacy practices.

TECHBER does not request complete payment card numbers or card security codes through ordinary customer support communications.

5. Sharing Personal Information

We may share personal information with authorized service providers when reasonably necessary to operate our business.

These may include:

• Shopify and e-commerce service providers.

• Payment processors.

• Shipping carriers and fulfillment providers.

• Fraud-prevention and security providers.

• Customer support providers.

• Analytics and advertising partners, where enabled.

• Professional advisers.

• Government authorities when legally required.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain shopping cart functionality.

• Support checkout and website security.

• Remember customer preferences.

• Analyze website performance.

• Support advertising and marketing where enabled.

Where applicable law requires consent for nonessential tracking technologies, we will provide appropriate consent controls.

Visitors may also manage certain preferences through their browsers or available website privacy controls.

7. Advertising and Privacy Choices

Depending on the marketing tools enabled on our website, certain personal information may be processed for targeted advertising.

Where required by applicable law, eligible consumers may opt out of certain data-sharing, sale, or targeted advertising activities.

Relevant privacy choices will be provided through our website or by contacting our privacy team.

8. Data Retention

We retain personal information only as long as reasonably necessary for legitimate business purposes, including order fulfillment, recordkeeping, fraud prevention, dispute resolution, and compliance with applicable law.

Retention periods depend on the type of information and relevant legal requirements.

9. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal information.

However, no method of internet transmission or electronic storage is guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access personal information.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Obtain information about certain disclosures.

• Opt out of certain targeted advertising or data-sharing activities.

• Withdraw consent where applicable.

• Appeal certain privacy request decisions where required by law.

To submit a request, contact support@techber.online.

We may request reasonable information to verify your identity before processing certain requests.

11. International Data Transfers

Personal information may be processed in countries other than the country where you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers.

12. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

13. Third-Party Websites

Our website may contain links to independently operated third-party websites.

We encourage visitors to review the privacy notices of those services.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

Updates will be published with a revised effective date.

15. Contact Information

TECHBER

Privacy Contact: support@techber.online

Website: https://techber.online

Business Address: 2120 S Reserve St, Missoula, MT 59801, United States